Database Replacement Project - Production Release Details
The weekend of December 4th we will be replacing our production database server hardware in conjunction with our Fall 09 IdM maintenance release.
The replacement will begin at 5:00pm on Friday, December 4th and continue though to approx. 5:00pm on Sunday, December 6th.
Please review below for impact to given IdM applications / processes.
The following Applications & Services will be unavailable during the release window:
- MIDAS
- PIN Self Service
- PIN Helpdesk
- IDCard Disable Self Service
- Image Download Self Service
- XID Manager
- XID Self Service
- XID Authentication
- IDGen Services
- IDAssign
- IDResolve
- Image Capture
- UMailer
Imports / exports / data synchs / IDGen Batch:
We will be cancelling the schedule for all inbound imports, outbound exports as well as the IDGen batch processing. We will be suspending our schedule for both Saturday and Sunday, resuming the schedule Monday morning. Files that are dropped over the weekend will be processed on Monday morning.
Important: A ‘zeroday’ file will be delivered to Export Customers on Monday. Please be sure to set your expected sequence number to ‘00000′.
Synching of data from IdDB to database synch customers will be suspended.
LDAP:
LDAP loads are canceled for Saturday and Sunday, resuming Monday.
Web services:
Directory data update web services will also be down during this time.
Standby Database Customers:
You will not need to re-point / connect to a new server as your service name (idm-images.cadm.harvard.edu) and user accounts will remain the same. We will ensure network connectivity is maintained. If you have not done so, we encourage you connect to the new test environment and confirm access to the data.
Please check back here during the release for status updates. We will be posting as applications / services become available.
Have a problem after services have been restored? If you plan to health check on Sunday please contact directory_services@harvard.edu to make arrangements. On Monday, please call the UIS Helpdesk (6-2001) and open a ticket for the ITIS-TECH queue as this will ensure the most prompt response. We appreciate you not emailing or calling specific individuals on our team.
As always, if you have any questions or concerns, please email us at directory_services@harvard.edu.